Shipping policy

Shipping Policy


We ship worldwide.


• Processing time: 1–3 business days from order confirmation.

• Domestic UK delivery: 2–5 business days.

• International delivery: 7–14 business days, subject to customs clearance.

• Carriers: Royal Mail, DHL, UPS or equivalent premium services.

• Rates: Calculated at checkout based on destination and order size.

• Tracking: Provided on all orders once dispatched.

• Customs & duties: For international shipments, local duties and taxes may apply and are the responsibility of the recipient.


If your order is delayed or lost in transit, please contact us at support@valenne.com